Arbor Pay
Overview
At Lister Community School we operate a cashless site, with payments for school activities, materials and items in the school canteen all online.
We have moved to Arbor as our school MIS, and on 19th June all parents/carers were sent information by email about the new Arbor system.
From September this will also be the method for adding money on to your child’s account, to allow them to buy items in the school canteen, using Arbor Pay.
Parents/carers should have already received a email with unique log in details, to allow you to create an account in the Arbor App.
It is essential that all parents/carers set up their Arbor account, as this is the platform to monitor attendance, view timetables, track any detentions and add money to your child’s catering account.
If you have not received an email to set up your account, please email enquiries@lister.ncltrust.net with your child’s name and your details, so it can be resent.
Closing existing ParentPay accounts
Parentpay will be in use until the end of the summer term, ending on July 18th.
If you have a Parentpay account please run down the balance wherever possible, ideally so there is no money left on the account by July 18th.
Over the summer holiday the school will close all Parentpay accounts and credit back any unspent funds still on the account. Unfortunately we are not able to transfer any unspent money on to your new Arbor Pay account.
Closing Parentpay accounts is a manual process, so please do not contact the school unless this has not been completed by September.
From September 1st all cashless catering payments will be via Arbor Pay, so it is essential that your account is set up before then, and there are funds on your child’s account ready for the new school year.
Currently the Payments section has not been activated in Arbor Pay, but we will email all parents when this has been activated and payments can be processed via the new platform.